You can win in 5 different segments a SafeShops Award. In the survey your customers must rate your webshop on all different points described underneath each segment.
Logistics
Low to no delivery costs (*)
Reliability and speed of delivery (*)
Free insurance transport and / or loss (*)
Delivery options (at home, pick up point, …) (*)
Simple and flexible return policy (*)
Low to no service costs (**)
Clarity of download procedures of tickets & vouchers (**)
Clear information about event or ticket (**)
*Not for shops selling intangibles (e.g. travel) ** Not for shops selling physical products
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